Niemann Mediation utilizes the latest in video conferencing so your cases may resolve without delay. Be ahead of the curve and get back to business.
The ability to effectively resolve cases by video conferencing with secure breakout rooms:
- Serves the best interests of your clients;
- Ensures your business income is not interrupted;
- Saves you money on travel expenses; and
- Allows you to continue what you do best — obtain excellent results for your clients.
Video Conference How-Tos | Online Conference Tools
There are Three Steps to preparing for a video conference mediation:
Step 1 : Download Software to Your Device
Step 2 : Entering Your Mediation
Step 3 :Software Tools During Mediation
Devices work differently – Click to Select Your Method of Conferencing and we will walk you through the three steps listed above.
Cell Phones & Tablets | Video Conference How‑Tos
Step-1
Download Zoom Mobile App For Your Device
Go to APP STORE and download ZOOM Cloud Meetings on your device.
Step-2
Entering Your Mediation – Two Methods
Method 1 : Click link in email you received several days prior to the mediation.
- App will open and the first time ask you to enter your name.
- Click Join By Zoom Video
Method 2 : OPEN APP and enter meeting ID and Password
- Click Join By Zoom Video
Step-3
Software Tools During Mediation
The program is made up of three “ROOMS”:
Waiting Room – Just like it sounds: you wait here until the Mediator starts the session. No one can see you or hear you and you cannot see or hear any other participant.
Main Room – For mediation purposes, the main room is an INTRODUCTION ROOM. The Mediator opens the meeting, participants are automatically entered into the Main Room and introduced by the Mediator. The Mediator provides overall instructions for the mediation as well as helpful information regarding the ZOOM platform. This is a non-confidential space. From this space, participants will each go to a Breakout Room where they will spend the bulk of the mediation.
Breakout Room – Your private caucus room where you and your client will be for most of the session. The Mediator may enter this room but no other participant may enter without your consent. Privacy and confidentiality are assured.
Step-4
Tools For Use During Conferences
Mute Room – You can still hear, but no one can hear you.
Stop Video – This will stop only YOUR video portion of the mediation. No one else will be able to SEE you. Your audio will still be ON, and members can Still Hear You.
Raise Your Hand – Just as in face-to-face meetings, the mediator will see your “raised hand” and recognize you to speak. The Raise Your Hand Button is located under MORE in the navigation at the top of the window.
Chat – The Chat feature allows for instant messaging directly between you and another participant or the Mediator in the same room as you (Main or Break Out) Be mindful that there are both PRIVATE and PUBLIC chat capabilities.
Help – When the Mediator is working with other parties, press the help button to alert the Mediator you need assistance or attention; she will enter your room as soon as possible.
Desktops | Video Conference How‑Tos
Step 1
Download Zoom From https://zoom.us/download
or click link from invitation email and it will prompt you to download the software.
Step 2
Entering Your Mediation – Two Methods
Method 1 : Click link in email you received several days prior to the mediation.
You may be asked to enter your name, meeting ID and password which are included in the invitation email.
Method 2 : Directly through ZOOM application click the JOIN A MEETING button, enter meeting ID.
Step 3
Software Tools During Mediation
The program is made up of three “ROOMS”:
Waiting Room – Just like it sounds: you wait here until the Mediator starts the session. No one can see you or hear you and you cannot see or hear any other participant.
Main room – For mediation purposes, the main room is an Introduction room. The Mediator opens the meeting, participants are automatically entered into the Main Room and introduced by the Mediator. The Mediator provides overall instructions for the mediation as well as helpful information regarding the ZOOM platform. This is a non-confidential space. From this space, participants will each go to a Breakout Room where they will spend the bulk of the mediation.
Breakout Room – Your private caucus room where you and your client will be for most of the session. The Mediator may enter this room but no other participant may enter without your consent. Privacy and confidentiality are assured.
Step 4
Tools For Use During Conferences
Mute Room – You can still hear, but no one can hear you.
Stop Video – This will stop only YOUR video portion of the mediation. No one else will be able to SEE you. Your audio will still be ON, and members can Still Here You.
Raise Your Hand – Just as in face-to-face meetings, the mediator will see your “raised hand” and recognize you to speak. The RAISE YOUR HAND Button is located under MORE in the navigation at the top of the window.
Chat – The Chat feature allows for instant messaging directly between you and another participant or the Mediator in the same room as you (Main or Break Out) Be mindful that there are both PRIVATE and PUBLIC chat capabilities.
Help – When the Mediator is working with other parties, press the help button to alert the Mediator you need assistance or attention; she will enter your room as soon as possible.